Shipping policy

Shipping Policy

Last updated: March 11 2026

Thank you for shopping with us. This Shipping Policy explains how your order is processed and delivered.

Order Processing Time

Orders are processed within 1–3 business days (Monday–Friday).

Orders are not processed, shipped, or delivered on weekends or public holidays.

During high-demand periods, processing times may be slightly extended.

Shipping Locations

We currently ship to customers worldwide, including:

United States
United Kingdom
European Union countries
Canada
Australia
New Zealand

If your location is not listed at checkout, please contact our support team for assistance.

Shipping Warehouses

To provide faster delivery times, we work with trusted fulfillment partners located in:

United States
European Union
United Kingdom
Asia (including China)

Orders are shipped from the nearest available warehouse depending on stock availability and delivery destination.

Because of this, some items within the same order may arrive separately.

Estimated Delivery Times

Estimated delivery times vary depending on destination and warehouse location.

United States
5–10 business days

United Kingdom
4–10 business days

European Union
4–12 business days

Canada
6–12 business days

Australia & New Zealand
7–15 business days

Other international destinations
7–18 business days

Delivery estimates begin after processing is complete.

Shipping Costs

Shipping costs are calculated at checkout unless free shipping promotions apply.

Any applicable customs duties or import taxes are the responsibility of the customer unless stated otherwise at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking details.

Tracking information may take up to 72 hours to become active after dispatch.

Split Shipments

Orders containing multiple items may be shipped separately from different warehouse locations.

Customers will receive tracking information for each shipment.

No additional shipping charges apply for split shipments.

Address Accuracy

Customers are responsible for entering the correct shipping address during checkout.

We are not responsible for orders delayed or lost due to incorrect address details provided at checkout.

Delivery Delays Outside Our Control

Delivery times are estimates only and may occasionally be affected by factors outside our control, including:

carrier delays
customs inspections
weather disruptions
peak seasonal demand periods

Contact Information

If you have questions about your shipment, please contact us:

Email: info@yenkasupply.com 

Customer support responds within 24–48 business hours.