Shipping policy
Shipping Policy
Last updated: March 11 2026
Thank you for shopping with us. This Shipping Policy explains how your order is processed and delivered.
Order Processing Time
Orders are processed within 1–3 business days (Monday–Friday).
Orders are not processed, shipped, or delivered on weekends or public holidays.
During high-demand periods, processing times may be slightly extended.
Shipping Locations
We currently ship to customers worldwide, including:
United States
United Kingdom
European Union countries
Canada
Australia
New Zealand
If your location is not listed at checkout, please contact our support team for assistance.
Shipping Warehouses
To provide faster delivery times, we work with trusted fulfillment partners located in:
United States
European Union
United Kingdom
Asia (including China)
Orders are shipped from the nearest available warehouse depending on stock availability and delivery destination.
Because of this, some items within the same order may arrive separately.
Estimated Delivery Times
Estimated delivery times vary depending on destination and warehouse location.
United States
5–10 business days
United Kingdom
4–10 business days
European Union
4–12 business days
Canada
6–12 business days
Australia & New Zealand
7–15 business days
Other international destinations
7–18 business days
Delivery estimates begin after processing is complete.
Shipping Costs
Shipping costs are calculated at checkout unless free shipping promotions apply.
Any applicable customs duties or import taxes are the responsibility of the customer unless stated otherwise at checkout.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking details.
Tracking information may take up to 72 hours to become active after dispatch.
Split Shipments
Orders containing multiple items may be shipped separately from different warehouse locations.
Customers will receive tracking information for each shipment.
No additional shipping charges apply for split shipments.
Address Accuracy
Customers are responsible for entering the correct shipping address during checkout.
We are not responsible for orders delayed or lost due to incorrect address details provided at checkout.
Delivery Delays Outside Our Control
Delivery times are estimates only and may occasionally be affected by factors outside our control, including:
carrier delays
customs inspections
weather disruptions
peak seasonal demand periods
Contact Information
If you have questions about your shipment, please contact us:
Email: info@yenkasupply.com
Customer support responds within 24–48 business hours.